Notice from Mark Murnahan, CEO / ChairmanDear Valued Client,
Effective 1 January 2002, we will be strictly enforcing our zero tolerance policy for late payments, and all past due accounts will be terminated immediately upon expiration of the prepaid term and subject to late charges, interest, and reconnection fees.
Although there is a short grace period for new accounts receiving their first statement, please note that all YourNew.com invoices are due upon receipt, and that all services are to be paid in advance unless otherwise agreed to in writing. This is to say that our services are sold similar to that of the majority of other industries. When the product or service you buy is used, it will be your option to buy more, or do without.
As a friendly reminder, we ask that you review the YourNew.com Terms of Service and Acceptable Use Policy at www.yournew.com/tos as your continuance to make use of these services binds you to this agreement.
If your statement reflects a past due balance, we urge you to visit www.yournew.com/payment. Otherwise, you will need to contact us immediately at (877)898-9500 to avoid termination of service and subsequent fees.
Our adherence to this policy will be reflected in our quality of service, product and service offerings, and our future pricing adjustments. That said, we hope that each and every customer will come to appreciate our continued efforts to maintain the best value in Internet services.
Thank you for your business - we appreciate it very much.
Sincerely,
Mark Aaron Murnahan, CEO
YourNew.com, Inc.
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